Are you ready to navigate the digital landscape of higher education at Mount Mercy University? Accessing Brightspace is your gateway to academic success, providing the resources and tools necessary for a thriving learning experience.
Mount Mercy University, a beacon of education, understands the pivotal role of technology in today's academic environment. Brightspace serves as the digital hub, connecting students with their courses, resources, and the broader university community. Whether you're a returning student or new to the university, familiarizing yourself with Brightspace is essential. To begin, open your preferred web browser, Chrome or Firefox, to experience the best compatibility. Enter your MMU username and password into the designated login fields, and you'll find yourself at the heart of your academic journey.
In the ever-evolving digital realm, staying informed is paramount. Mount Mercy University provides a wealth of information to empower its students. From accessing Brightspace to managing email, exploring university apps, and navigating the registrar's office, the university offers comprehensive resources to support your academic pursuits. Moreover, Brightspace itself is more than just a platform; it's the online classroom where courses come to life, resources are readily available, and interaction between students and instructors thrives.
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For students and faculty, there is guidance and support when questions come up. Instructors seeking assistance with D2L can contact the IT department, and students encountering technical issues can also turn to the IT department for help. The Brightspace Community page offers advanced tutorials and FAQs. In the event of technical difficulties, the Mount Marty Help Desk is available for assistance from 8:00 AM to 5:00 PM Central Time by calling 605.668.1561 or emailing helpdesk@mountmarty.edu. After-hours support is provided by Brightspace by calling 1.877.325.7778.
Mount Mercy University is dedicated to making every aspect of university life accessible, which includes on-campus resources like the copyshop, which is located near IT services in Busse Library. For those needing print services, reach out to copyshop@mtmercy.edu. Students are instructed to include the number of copies they require in the email. Moreover, if you find yourself locked out of your accounts, a brief wait of 30 minutes will restore your access to MMU systems.
Here is a table containing essential information for students, faculty, and staff for access and support with the Brightspace learning management system.
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| Category | Details |
|---|---|
| Platform Access | Brightspace is the online platform for Mount Mercy University courses and resources. Access is available via preferred browsers: Chrome and Firefox. Log in using your MMU username and password. |
| Login Credentials | Use your Mount Mercy University (MMU) username and password to log into Brightspace. |
| Technical Support |
|
| Resources & Access | Find resources, portals, and news for current students. Learn how to access Brightspace, email, apps, registrar, financial aid, and more. |
| Instructor Support | Contact the IT department for assistance with D2L (Brightspace) as an instructor. |
| Student Support | Contact the IT department for assistance with D2L (Brightspace) as a student. |
| Advanced Tutorials & FAQs | Visit the Brightspace Community page for more advanced tutorials and FAQs. |
| Print Services | For special printing services, visit the copyshop located next to IT Services in the Busse Library. Reach out to copyshop@mtmercy.edu and include the number of copies needed. |
| Account Lockout | If you have locked yourself out of your accounts, you will need to wait 30 minutes before you can access MMU systems again. |
| Student ID | To get a new student ID, visit the information desk in the University Center or fill out the request form online. |
Brightspace is more than just an online platform. It is a learning management system (LMS), which also acts as the digital classroom, where everything comes together. It is the place where course content becomes easily accessible, the digital space where students and educators connect, and the environment where learning flourishes.
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