Are you navigating the intricate digital landscape of the University of Virginia Health System? Understanding the access points and internal systems is paramount to efficient operation and seamless patient care.

The modern healthcare environment relies heavily on technology, and at UVA Health, this is no exception. Navigating the digital infrastructure can seem daunting, but it is essential for both staff and students. From accessing patient information to managing schedules and utilizing educational resources, the various platforms are interconnected and crucial to the daily functioning of the organization. Understanding the login procedures, network access, and the specific functionalities of each system is the key to optimizing workflow and ensuring that patients receive the best possible care. This guide offers a comprehensive overview of the crucial digital tools available to UVA Health employees, providing step-by-step instructions and key information for efficient use of each system. It is a toolkit to assist in navigating the digital ecosystem.

The journey begins with the foundation: secure access. UVA Health employs robust security measures to protect sensitive information. Employees and students use a computing ID and password combination to access many systems. This is your primary gateway to the digital world within UVA Health. For those working with protected health information (PHI), adhering to strict security protocols is non-negotiable. This protects the privacy of the patients.

One of the essential tools for the team members is access to Kronos. Team members must access Kronos through Knowledgelink. The access to Knowledgelink require the team to use their network user name and password to access their Kronos account. Once successfully logged in, employees will find the Kronos homepage, which serves as the central hub for managing their work hours and schedules. For many employees, particularly those who do not have managerial roles such as team lead, scheduler, or charge nurse, the "My Timecard" is the first page. Managers and schedulers access their timecards from the plus sign to get this. The functionality of Kronos goes beyond simple time tracking. It is integrated with payroll systems and is crucial for ensuring accurate and timely compensation for all employees.

Heres a quick overview of access points and how to navigate them:

UVA Health Network Access: Log in to the secure UVA Health network like hscs.virginia.edu using your computing ID and password.
Knowledgelink Access: Team members access Kronos and other learning resources through Knowledgelink, using their network username and password.
UVA Community Provider Link: Start a new UVA Community Provider Link session to access patient information and other clinical data.
UVA Gmail: For alumni and students who entered UVA prior to December 1, 2021, log in to UVA Gmail using your computing ID and UVA password via Netbadge.

The secure network requires access through several options, these include the use of a secured network like hscs.virginia.edu. Another option is to use the Virtual Private Network (VPN) from home or academic networks like eduroam. The ability to securely access UVA Health's systems from off-site locations is a valuable benefit, especially in the current work environment.

Occasionally, technical difficulties may arise. For instance, there are connectivity problems with the Knowledgelink website. The health information and technology team has been notified and is actively working on resolving the issue. If a service interruption occurs, patience is appreciated while the technical team works to restore functionality. This is an example of a system that supports and cares for the patient's data and the system that maintains and cares for its employees.

In order to use UVA Community Provider Link, one must use one of the following platforms: Microsoft Windows or Google Chrome version 106 or above. This is an important requirement for accessing patient information and is essential for clinical workflows. When there is a closed session, simply start a new session to continue your work.

UVA Health offers a rich ecosystem of digital resources to support its employees and students. One of the critical platforms is Knowledgelink, a learning management system (LMS). Knowledgelink is a vital hub for UVA Health employees and students. It serves as a key platform for training, orientation, and accessing internal resources. This platform provides access to essential educational content, policies, and procedures. Here are some key features of Knowledgelink:

Learning Modules: Complete training modules and courses.
Internal Resources: Access essential documents, guidelines, and updates.
Orientation: Use Knowledgelink for orientation and onboarding.

The UVA Health Portal is a central access point to many resources. To access Knowledgelink, or any other internal system, you will often be required to log in with your UVA Health or academic IT credentials. This typically involves the use of your computing ID and password.

Navigating these systems requires a clear understanding of your account setup. Set up your accounts, complete epic modules, and access your email and other crucial features. All these are part of the onboarding process. The use of your computing ID and password allows secure access to UVA Healths internal resources. This access ensures that sensitive information is protected and that only authorized personnel can access specific data.

For email communication, UVA Health utilizes different email systems depending on the individual's affiliation with the university. Alumni and students who entered UVA before December 1, 2021, currently use UVA Gmail with Google Apps. This will be transitioned to UVA Email (Microsoft 365 Outlook) in the summer of 2025. Accessing email is crucial for communication, coordination, and staying informed about organizational updates. This shift is part of a broader initiative to streamline its digital infrastructure and enhance communication capabilities across the board.

To access systems like Workday, email, Zoom, SIS, and Box, you can find links to these via the main portal. The information technology services (ITS) department maintains this portal. For additional assistance and support, contact UVA Information Technology Services (ITS). They provide resources for support and assistance.

EpicCare is a crucial tool for healthcare providers at UVA Health. It allows them to effectively track their patients' progress. Here are the key features of EpicCare:

Test and Lab Results: Allows you to review test and lab results.
Appointments: See past and planned appointments.
Clinical Documentation: View clinic notes and discharge summaries.

In essence, EpicCare is critical for keeping accurate and real-time data on patients.

The Paul and Diane Manning Institute of Biotechnology is at the forefront of research and innovation at UVA. Their efforts will revolutionize how diseases are treated and cured. The institute focuses on the research and development of breakthroughs in biotechnology. UVA Health is also deeply involved in research and innovation. By utilizing cutting-edge technology and research initiatives, the UVA is committed to improving patient outcomes and advancing healthcare. This is a clear demonstration of a commitment to advancing research.

To summarize, digital literacy and a thorough understanding of the systems and resources offered by UVA Health is essential for every employee and student. From understanding how to access the network to utilizing platforms like Knowledgelink and EpicCare, there is a wealth of information and resources available. By following the guidelines, staying updated on new developments, and seeking support when needed, you can be sure that youre taking advantage of every tool that is available. As healthcare continues to evolve, this type of adaptability and knowledge will be critical for contributing to the delivery of the best possible care.

Here's a table summarizing key information and system access:

System	Description	Access Method	Key Users
UVA Health Network	Secure network for internal access.	Log in with computing ID and password (e.g., hscs.virginia.edu). VPN also available.	All employees and students.
Knowledgelink	Learning Management System (LMS) for training and internal resources.	Log in with UVA Health or academic IT credentials.	Employees and students.
Kronos	Time and attendance management system.	Access via Knowledgelink using network username and password.	All employees (especially those not in management).
UVA Community Provider Link	Access to patient information and clinical data.	Start a new session. Requires specific platforms (Microsoft Windows or Google Chrome).	Healthcare providers.
UVA Gmail/Email	Email communication.	Alumni and students before December 1, 2021, use UVA Gmail via Netbadge. Others use Microsoft 365 Outlook.	Students, alumni, and staff.
EpicCare	Patient health records and tracking.	Access through the UVA Health portal.	Healthcare providers.

In the evolving realm of healthcare, understanding and effectively utilizing these digital tools are pivotal for ensuring top-quality patient care. UVA Health provides a vast amount of resources, and a firm grasp of the digital infrastructure is essential. Embrace the resources and stay abreast of ongoing updates. This approach will ensure that you make the most of the available tools and provide the best possible care.

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