Are you ready to navigate the complexities of the University of Southern California (USC) employee experience? The Employee Gateway serves as your central hub, a digital doorway to a wealth of resources designed to streamline your work life and empower your success.

The Employee Gateway is a portal meticulously crafted for USC faculty and staff, providing seamless access to essential online systems. This includes Workday, Office 365, TrojanLearn, and a host of other crucial platforms. Think of it as your digital command center, designed to streamline your daily tasks and connect you to the broader USC community. From here, you can effortlessly manage your time, explore career development opportunities, and stay informed about university policies and benefits. The gateway's design prioritizes user experience, offering intuitive navigation and readily available support to ensure you can quickly find what you need, whenever you need it. Learn how to access, use, and get help with Workday directly from the its website. It's your personal starting point for all things USC employment.

To fully understand the scope of resources available, let's delve into the key functionalities and services offered through the Employee Gateway:

Feature	Description	Benefits
Workday Access	Provides entry to Workday, the university's human resources system. This system is your primary interface for managing time and attendance.	Allows you to track your time accurately and easily. Manage pay stubs, update personal information, and set up direct deposit for your paycheck.
Office 365 Integration	Offers direct access to Office 365 applications, including email, calendars, and document creation tools.	Facilitates seamless communication and collaboration with colleagues and students. Supports productivity and effective task management.
TrojanLearn Access	Provides links to TrojanLearn, the university's learning management system.	Enables you to access training materials, professional development courses, and other learning resources.
USC NetID Activation	Guides you through the process of activating your USC NetID, your key to accessing various online services.	Grants secure access to university systems and resources, ensuring your privacy and data security.
ServiceNow Portal	Links to the USC Service Portal (ServiceNow), where you can submit and track IT and HR support requests.	Provides a streamlined way to get help and resolve technical or administrative issues.
Onboarding Resources	Offers access to onboarding checklists and action steps designed to guide new employees through their first 90 days.	Helps new hires successfully integrate into the USC community, understanding policies, and essential procedures.
Benefits Enrollment	Provides information and links for enrolling in benefits, including medical, dental, vision, and life insurance.	Ensures employees have access to comprehensive healthcare and financial security.
Payroll and Tax Information	Gives access to pay slips, tax resources, and information on setting up direct deposit.	Empowers you to understand your compensation and manage your finances effectively.
Open Enrollment	Facilitates the annual open enrollment process for reviewing and updating benefits coverage.	Allows employees to tailor their benefits to their changing needs and circumstances.

For more detailed information, you can visit the official USC website: Employee Gateway

Navigating Workday: Your Guide to Timekeeping and Beyond

Workday is more than just an electronic timekeeping system; it's the central hub for many of your employment-related tasks at USC. From tracking your time and setting up direct deposit to enrolling in benefits, Workday plays a pivotal role in managing your work life. Understanding its functionalities is key to a smooth and efficient experience. To help you make the most of Workday, here's a breakdown of its core features:

Time Tracking: Accurately record your work hours within Workday.
Paycheck Management: View your pay stubs, update your direct deposit details, and understand your earnings.
Benefits Enrollment: Enroll in medical, dental, vision, and other benefits.
Personal Information Updates: Keep your contact information and other personal details current.
Leave Management: Request and track vacation, sick leave, and other types of leave.
Performance Reviews: Access performance reviews and provide feedback.

Essential Steps for New Employees

Starting a new job at USC involves several important next steps that need to be completed before your first day. These actions ensure a smooth onboarding process and set you up for success. These are the things to do or review as part of your onboarding process.

NetID Activation: Activate your USC NetID to gain access to essential systems and resources.
Onboarding Checklists: Complete any required onboarding checklists and action steps.
Benefits Enrollment: Enroll in your benefits within 30 days of your hire date. This is crucial to securing your health coverage and other benefits. Medical, dental, vision, employer-paid life insurance, voluntary life up to the guarantee issue, and MetLife voluntary benefits take effect on
Direct Deposit Setup: Set up direct deposit for your paycheck.
Review Onboarding Materials: Review the provided onboarding materials, which may include information about USCs policies, resources, and culture.

Accessing Help and Support

USC provides comprehensive support to help you navigate any challenges. If you need assistance, here are the resources you can turn to:

Get Help: The Employee Gateway and Workday both offer "Get Help" sections with FAQs and knowledge articles.
HR Service Center: Contact the HR Service Center for personalized assistance with benefits, payroll, and other HR-related inquiries. If you have any questions, contact the HR Service Center.
IT Support: If you have technical issues with any of the systems, contact the IT support for immediate assistance.

Financial Resources and Policies

USC understands the importance of financial well-being and provides a range of resources:

Payslips and Taxes: Access your payslips and learn how to prepare your taxes with the resources available on the Employee Gateway. On this page, you will find tools and resources to access and understand your payslips and to help you prepare your taxes.
Student Worker Resources: Learn about the policies, pay, and resources available for student workers.
Benefits and Compensation: Understand your total rewards package, including benefits and compensation. These benefits are available as part of your overall compensation and total rewards package.

Important Dates and Deadlines

Staying informed about important dates is crucial. Here's a reminder about key deadlines:

Benefits Enrollment: Ensure you enroll within 30 days of your hire date to secure your benefits coverage.
Open Enrollment: Participate in the annual open enrollment period to review and update your benefits coverage. This years open enrollment period runs from monday, oct. 4, and is your annual opportunity to review your current benefits coverage and use workday to make elections for 2025.
Direct Deposit Changes: Make sure to submit any changes to your direct deposit information in a timely manner.

Career Development at USC

USC is committed to your professional growth and provides numerous learning and career development opportunities:

Training Resources: Take advantage of the training resources provided by USC to enhance your skills and knowledge. Learning and professional development usc provides many training resources for employees to further their
Career Advancement: Explore opportunities to advance your career within the university. So, take advantage of the many opportunities to learn, grow, and advance your career.

Additional Information

USC also provides additional support:

HR Support: The University Human Resources (HR) provides services and support. University human resources (hr) provides services and support that enable our faculty and staff to grow and constantly break new ground.
Benefits for Children: Additional benefits are available for your children to help them earn a college degree. Additional benefits for your children are also available to help them earn a college degree.
Supervisory Resources: The university holds its supervisors to the highest standards in performing our duties in alignment with our unifying values.

Understanding Key Processes

Here's a quick guide to some essential processes:

Direct Deposit Changes: To remove a closed direct deposit account, follow the steps provided in Workday. How do i remove a closed direct deposit account from my payment elections? Select pay under actions, select payment elections.
Position Reclassification: Understand the process of reclassification of a staff employee to a different position. The reclassification of a staff employee to a different position is a corrective action that typically occurs when it is determined by compensation staff (through the position reassessment process) that an employee is utilizing a job description that does not appropriately reflect current duties and responsibilities.
Signing Out: To protect your account, always sign out by closing your web browser. To sign out, close your web browser. This step will prevent others from accessing your account when you are using a shared computer.

The USC Community and Culture

USC is more than just a workplace; its a vibrant community. Working at one of the top research universities in the world means you are part of an institution that values excellence, innovation, and collaboration. You work at one of the top research universities in the world. The university holds its supervisors to the highest standards in performing our duties in alignment with our unifying values.

Resources for Supervisors and Managers

USC provides supervisors and managers with tools and resources to lead effectively. To lead others with careful attention to whats best for both them and the university, this guide offers tools and resources to be an effective and successful manager at usc.

Final Thoughts

The Employee Gateway is your indispensable companion as a USC employee. By utilizing its resources and staying informed, you can thrive in your role and contribute to the universitys mission. Take the initiative to explore the available tools and resources to maximize your experience at USC.

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